Churn is hiding in
your revenue.
Your MRR looks stable because new customers replace the ones you're losing. ChurnBurner strips the mask off — scores every account by risk, then acts before they leave.
14-day free trial · No credit card · Cancel anytime
$8.2K
Net MRR
$2.1K
Hidden Churn
$3.4K
Revenue at Risk
C
Health Grade
Hannah Anderson
Enterprise · $199/mo
David Chen
Pro · $49/mo
Priya Santos
Basic · $19/mo
Lena Rogers
Enterprise · $199/mo
Most tools show you a chart.
ChurnBurner does the work.
Dunning & Payment Recovery
Recover failed payments before they know it failed.
Three failed invoices means three automatic retries, a card-update email, and a final notice — all timed and sent for you. The customer barely notices. You just see the recovery in MRR.
At-Risk Outreach
Reach out before they decide to leave.
When a customer hits a risk score of 40+, they get a check-in email from your team. Not a generic blast — a triggered, personalized message at the exact right moment. Before they've started looking elsewhere.
Cancel-Save Workflows
Save cancellations the moment they happen.
The instant a customer clicks cancel, ChurnBurner fires a save offer — discount, pause, or downgrade — based on their risk driver. Cancel-intent accounts are saved at 1.2x the rate of payment-issue ones.
MRR Decomposition
Your revenue is growing. Your customer base is shrinking.
ChurnBurner splits your MRR into new-logo revenue vs. existing-customer base. When new sales mask gross churn, you see a healthy top line and a rotting foundation. We expose the gap — total hidden churn in dollars, a health grade (A–F), and a per-segment breakdown — so you stop celebrating growth that's actually papering over loss.
See churn your metrics hideChampion Detection
Hannah Anderson hasn't logged in for 18 days. She's your only user.
Single-user B2B accounts are your highest-risk segment. When the one person who uses your product stops showing up, you have a window — days, not weeks. ChurnBurner flags champion dependency before a cancellation request ever hits your inbox.
Unique signal most tools missRisk Scoring
Every customer. Every week. A 0–100 risk score.
ChurnBurner scores 13 behavioral signals from your Stripe data — failed invoice ratio, cancel intent duration, payment volatility, tenure — and outputs a ranked list every week. Not a hunch. A number you can act on.
4.3× top-decile liftRevenue at Risk
$10,656/month is at risk from one customer. Do you know which one?
Abstract risk scores don't move stakeholders. Dollar amounts do. ChurnBurner converts every risk score into revenue-at-risk — the exact MRR exposed if that customer churns. Ranked by dollars, not percentages. Your CS team knows exactly where to focus.
Dollar-denominated riskMulti-Horizon Prediction
See who's at risk in 1 month, 3 months, or 6 months.
Short horizon for immediate interventions. Long horizon for pipeline planning, board reporting, and capacity decisions. The same XGBoost model, calibrated differently. One click.
1, 3, and 6-month forecastsExecutive Reports
A board-ready weekly report. Sent while you sleep.
Total MRR, hidden churn, revenue at risk, top 10 at-risk accounts, health grade, recommended actions by driver. Generated automatically every Monday. Readable in 90 seconds. Forward it to your board as-is.
Automated, no manual workREST API
Plug risk scores into your CRM, CSM tool, or internal workflow.
Full API access on Growth and Enterprise. Paginated risk scores, top-K accounts, intervention triggers — all accessible programmatically. Build it into your CS workflow without rebuilding the model.
Growth and Enterprise plans4.3×
Top-decile lift over random
0.85+
AUC-ROC on backtested cohorts
$5K+
Avg MRR saved per weekly run
Hidden Churn
Your MRR grew 12% this quarter. Your existing base shrank 8%.
New customer revenue masks gross churn in your existing base. ChurnBurner decomposes your MRR into new-logo growth vs. existing-customer risk — so you see the real story, not the net number that hides it.
Champion Detection
Your single-user accounts are the real risk.
When the only person who uses your product stops logging in, you have days — not weeks. Champion dependency detection flags these accounts before a cancellation request ever hits your inbox.
Payment Recovery
Soft declines leak 3–8% of MRR every month.
Most companies never notice failed payments until the subscription lapses. ChurnBurner detects soft declines, retries with smart timing, and sends card-update emails before the customer even knows.
Cohort Analysis
Trial users churn at 2× the rate of demo users.
Cohort analysis splits your customer base by acquisition channel on day one. If one channel retains at half the rate of another, that's a product or sales gap you can fix.
Start in minutes
Your at-risk list is already waiting.
Connect Stripe and find out who's on it.
Recovery workflows, champion alerts, and weekly reports — running automatically. No setup beyond a Stripe API key. Live in under 5 minutes.
14-day free trial on Pro · No credit card required · Cancel anytime